Terms of service
Effective date: September 16, 2026
Please read these Terms of Service (“Terms”) carefully before using www.hospeq.com (the “Site”) or placing an order. By accessing the Site or completing an order, you agree to these Terms and all applicable laws. If you do not agree, please do not use the Site.
Who May Purchase
Many products we sell are medical products marked “Rx” or “to be sold by or on the order of a physician.” These are sold to licensed medical practitioners and medical facilities only; individuals may purchase them with a valid physician’s prescription. Most products are sold in case or bulk quantities. By ordering, you represent that you are authorized to purchase the items in your order.
Products, Pricing & Availability
Prices are subject to change without notice and do not include shipping charges. We work to describe and price products accurately, but errors can occur. If an item is listed at an incorrect price or with incorrect information, we reserve the right to refuse or cancel any order placed for that item, whether or not the order has been confirmed or your card authorized or charged. If your card has already been charged and we cancel the order, we will issue a refund of the incorrect amount.
Orders
We reserve the right to refuse or cancel any order at our discretion. We may make partial shipments of an order and hold the balance on back order until available; back-ordered items (other than special orders) may be cancelled by the customer before they ship.
Payment & Special Orders
Payment is due at the time of purchase unless other terms have been agreed in writing. Special orders may require a non-refundable deposit of 25% to 50%, depending on the product and circumstances, and are not eligible for return or exchange. For approved account customers, a late-payment charge of 1.5% per month (18% per year) may apply to balances more than 30 days past due, plus collection and/or court costs if referred for collection. Title to products remains with HOSPEQ, Inc. until payment is received in full.
Shipping, Title & Risk of Loss
Shipping terms, timeframes, and international requirements are described in our Shipping Policy. Any claim for missing, damaged, incorrect, or defective goods must be made within 3 days of receipt.
Returns
Returns are governed by our Returns & RMA and Refund Policy.
Warranties & Disclaimer
Products are covered by the applicable manufacturer’s warranty, provided and honored solely by the manufacturer in the manner it offers. HOSPEQ assists customers with warranty claims as an intermediary only. Except for the manufacturer’s warranty, the Site and the products and materials on it are provided “as is” and without warranties of any kind, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. Some states do not allow certain limitations, so some of the above may not apply to you.
Limitation of Liability
To the fullest extent permitted by law, HOSPEQ, Inc. shall not be liable for any special, incidental, or consequential damages arising from the use of, or inability to use, the Site or the products, even if advised of the possibility of such damages. HOSPEQ is not liable for failures or delays caused by events beyond our reasonable control, including carrier delays, manufacturer back orders, accidents, strikes, or acts of nature.
Intellectual Property
All content on the Site — including text, graphics, logos, and code — is the property of HOSPEQ, Inc. or its licensors and is protected by U.S. and international copyright and trademark laws. You may access and use the Site for the purpose of shopping with and purchasing from HOSPEQ. Any other use, including reproduction, distribution, or transmission of Site content, is prohibited without our written permission. HOSPEQ trademarks and trade names may not be used without permission.
Product content. Product descriptions, specification tables, comparison data, photographs, images and documents on this Site are the copyrighted property of HOSPEQ, Inc. or its suppliers. You may view and print them for the purpose of evaluating and purchasing products from HOSPEQ. Copying, scraping, bulk downloading, data harvesting, or republishing any of this content — by automated means (robots, scrapers, crawlers) or manually — is prohibited without our prior written permission, except for indexing by public search engines. HOSPEQ actively monitors for unauthorized copies and will request their removal from websites, marketplaces, search engines and hosting providers.
Acceptable Use
You agree not to use the Site to post or transmit unlawful, harassing, defamatory, obscene, or otherwise objectionable content, to impersonate others, or to solicit or distribute unauthorized commercial content.
Indemnification
You agree to indemnify and hold harmless HOSPEQ, Inc. and its officers, directors, employees, agents, licensors, and suppliers from any losses, expenses, damages, and costs (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of the Site.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to the Site or your purchase will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.
Changes
We may update these Terms at any time by posting the revised version on this page. Your continued use of the Site constitutes acceptance of the updated Terms.
Contact
HOSPEQ, Inc., 7454 SW 48th Street, Miami, FL 33155 · 1-305-740-9062 · CS@HOSPEQ.COM.