Privacy policy
Effective date: September 16, 2026
HOSPEQ, Inc. (“HOSPEQ,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or purchase from www.hospeq.com (the “Site”), how we use it, and the choices you have. It applies only to information collected through the Site, not to information collected offline.
Information We Collect
Information you provide: your name, business or practice name, email address, billing and shipping addresses, phone number, and, when required for Rx products, professional credentials or a physician’s prescription. When you place an order, payment is processed by our payment provider; we do not store your full card number on our systems.
Information collected automatically: like most websites, we use cookies and similar technologies to collect device and usage information (such as browser type, pages viewed, and referring pages) to operate the Site, remember your cart, and improve your experience.
How We Use Your Information
- To process, fulfill, and support your orders and quotes;
- To communicate with you about orders, availability, and customer-service requests;
- To operate, maintain, secure, and improve the Site;
- To send you marketing emails only if you have opted in — you can unsubscribe at any time; and
- To comply with legal obligations and enforce our policies.
Cookies
Cookies are small files stored on your device that help the Site function (for example, keeping items in your cart) and help us understand how the Site is used. You can set your browser to warn you about or refuse cookies; if you disable cookies, some features of the Site may not work properly. You may also place an order by contacting customer service.
How We Share Information
We do not sell your personal information. We share it only as needed to run our business: with service providers who help us operate the Site, process payments, and ship orders (bound to keep it confidential); when required to comply with law, enforce our policies, or protect the rights, property, or safety of HOSPEQ or others; and in connection with a business transfer such as a merger or acquisition. Aggregated or de-identified information that does not identify you may be used for analytics and improvement.
Data Security
We use administrative, technical, and physical safeguards to protect your information, including SSL encryption for sensitive data submitted during checkout. No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it.
Your Choices & Rights
You may opt out of marketing emails at any time using the unsubscribe link. Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to request that we do not “sell” or “share” it (we do not sell it). To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.
Third-Party Links
The Site may link to third-party websites that have their own privacy practices. We are not responsible for the content or privacy practices of those sites; we encourage you to review their policies.
Children’s Privacy
The Site is intended for medical professionals and adult purchasers and is not directed to children. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page and apply only to information collected after the effective date of the change.
Contact Us
Questions or requests about privacy? Contact HOSPEQ, Inc., 7454 SW 48th Street, Miami, FL 33155 · 1-305-740-9062 · CS@HOSPEQ.COM.